Table of contents

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  1. Agreement to Engage
  2. Onboarding and Early Termination
  3. Payments and Fees
    1. Initial Payments
    2. Subsequent Payments
    3. Form of Payment
    4. Late Fees
  5. Payments and Fees
    1. Initial Payments
    2. Subsequent Payments
    3. Form of Payment
    4. Late Fees
  7. Change Orders
  8. Technical Support
  9. Legal Considerations
  10. Copyright and Ownership
    1. Client Assets
    2. Agency Deliverables
    3. Code Ownership
    4. Client Responsibility for Submitted Assets
    5. Agency Portfolio Use
  12. The Fine Print
  13. Acknowledgment
  14. The Fine Print
    1. Non-Transferable
    2. Law
    3. Force Majeure
    4. Notice
    5. No Other Agreement
    6. Governing Law
    7. Attorney’s Fees, Costs, and Interest
    8. Remedies
    9. Relationship of the Parties
    10. Termination
    11. Headings

Agreement to Engage

By entering into this agreement, you confirm your authority to act on behalf of your company or organization. You agree to:

  • Provide all necessary materials (e.g., text, images, logos) in the requested format and within the agreed timeline.
  • Review deliverables promptly, provide feedback, and offer sign-off approvals when needed.
  • Adhere to the agreed-upon payment schedule.

The Agency commits to performing services professionally and efficiently. However, we are not responsible for delays caused by your failure to provide materials, approve deliverables, or meet deadlines. All information shared will be handled with confidentiality.

Onboarding and Early Termination

The first 90 days serve as a crucial onboarding period. During this time, if we determine that the client relationship does not align with our standards of collaboration or if consultative recommendations are not taken seriously, we reserve the right to terminate the agreement.

Payments and Fees

Initial Payments
  • Monthly Service Plans: The first month’s payment is due upon signing.
  • Payment Plans: The first installment is due upon signing.
Subsequent Payments
  • Monthly Service Plans: Payments are due on the same date each month.
  • Payment Plans: Payments are due according to the agreed schedule.
Form of Payment
  • Payments are processed via Stripe.
  • Automatic payments are required for monthly contracts, debited from the checking account or credit card on file.
  • Notify us promptly of changes to your payment information.
Late Fees
  • Payments not received within 15 days of notice of a declined payment will result in the suspension of services.
  • A $200 reactivation fee applies to restore access to suspended services.

Payments and Fees

Initial Payments
  • Monthly Service Plans: The first month’s payment is due upon signing.
  • Payment Plans: The first installment is due upon signing.
Subsequent Payments
  • Monthly Service Plans: Payments are due on the same date each month.
  • Payment Plans: Payments are due according to the agreed schedule.
Form of Payment
  • Payments are processed via Stripe.
  • Automatic payments are required for monthly contracts, debited from the checking account or credit card on file.
  • Notify us promptly of changes to your payment information.
Late Fees
  • Payments not received within 15 days of notice of a declined payment will result in the suspension of services.
  • A $200 reactivation fee applies to restore access to suspended services.

Change Orders

Changes outside the original project scope require a Change Order Form approved by both parties. Additional work will be billed at the current hourly rate.

Technical Support

  • Support Portal Usage
    All support requests must be submitted through the Client Portal. This portal ensures efficient communication and allows you to:
    • Submit support tickets.
    • Track the progress of your requests in real-time.
    • Access relevant updates and reports.
  • Scope of Support
    • Support covered under your agreement will be prioritized and addressed within the parameters of your plan.
    • Requests outside the agreed scope will be billed at our current hourly rate of $200, with a minimum charge of 15 minutes per task.
  • Triage and Response Times
    • All requests are triaged based on urgency and complexity.

Our team will aim to respond to and address your support tickets within 24 to 48 business hours.

Legal Considerations

  • The Agency is not liable for damages caused by third-party issues or misuse of the website.
  • Disputes regarding deliverables must be raised within 48 hours of receipt.

Copyright and Ownership

Client Assets

You retain full ownership of any text, images, or data that you provide for the project. By submitting these assets, you affirm that you hold the necessary rights or permissions to use them.

Agency Deliverables

All graphics, visual elements, and other deliverables created by Advent Trinity Marketing Agency become your property upon full payment.

Code Ownership

The Agency retains ownership of proprietary HTML, CSS, JavaScript, and other code used to construct your project. This code is licensed to you for use exclusively on the project for which it was developed. Modifying or transferring the code without prior written consent from the Agency voids all support obligations under your agreement.

Client Responsibility for Submitted Assets

By submitting images, graphics, or other materials to Advent Trinity Marketing Agency, you attest that:

  1. You own the copyright to these materials or have obtained explicit permission to use them.
  2. The materials do not infringe on the rights of any third party.

Advent Trinity Marketing Agency is not liable for any claims or legal actions arising from the use of materials submitted by the client that are not properly licensed or copyrighted.

Agency Portfolio Use

The Agency reserves the right to display completed projects, including screenshots and summaries, in its portfolio or publications. This includes use on the Agency’s website, social media channels, and promotional materials.

The Fine Print

  • Non-Transferable: This agreement cannot be transferred without written consent.
  • Force Majeure: Neither party is liable for uncontrollable events (e.g., natural disasters, strikes).
  • Termination: A 30-day written notice is required to terminate this agreement, with all outstanding payments due upon termination.

Governing Law: This agreement is governed by the laws of Texas.

Acknowledgment

By engaging with our services, you acknowledge and agree to these terms. If you have questions, contact support@adventtrinity.com.

The Fine Print

Non-Transferable

This agreement, like a parking ticket, cannot be transferred to any other party without prior written consent from Advent Trinity Marketing Agency. The contract remains valid and enforceable even if any part of it is deemed invalid or unenforceable; all remaining terms will continue to apply.

Law

Both parties agree to comply with all applicable laws and regulations in connection with activities under this agreement. Neither party will engage in actions that could cause the other to violate any relevant laws or regulations.

Force Majeure

Neither party shall be held liable for any delays or failures resulting from events beyond their reasonable control, including but not limited to strikes, civil unrest, government actions, or acts of God (collectively, “Force Majeure Events”). Upon conclusion of such events, both parties will use commercially reasonable efforts to resume full performance of their obligations under this agreement.

Notice

All notices under this agreement must be delivered either in person, by certified or registered mail (return receipt requested), or to the addresses provided by each party. Either party may update their contact information by notifying the other in writing.

No Other Agreement

This document represents the entire agreement between both parties. Any changes, modifications, or amendments must be made in writing and signed by both parties. Neither party has relied on any statements, promises, or representations not explicitly included in this agreement.

Governing Law

This agreement shall be governed by and interpreted under the laws of the State of Texas. Both parties mutually agree to the terms and waive any provisions requiring the contract to be interpreted against the drafter. If any portion of this agreement is found to be invalid or unenforceable, the remaining provisions will remain in full effect.

Attorney’s Fees, Costs, and Interest

In the event of a legal action to enforce this agreement, the prevailing party shall be entitled to recover reasonable attorney’s fees, court costs, and interest at a rate of 12% per annum, along with any post-judgment interest permitted by law.

Remedies

If either party defaults or breaches any material provision of this agreement and fails to remedy the issue within ten (10) days of written notice, the non-breaching party may terminate the agreement.

Relationship of the Parties

This agreement does not create a partnership, joint venture, or employer-employee relationship between the parties. Both parties act as independent contractors, and neither party’s employees shall be deemed employees of the other.

Termination

Either party may terminate this agreement with a written 30-day notice after the full term of the agreement has been completed or under the following conditions:

  1. Breach of the agreement not remedied within 10 days of notice.
  2. A force majeure event persisting for 30 days.
  3. Death or incapacity of either party.

Upon termination, all outstanding amounts owed shall become immediately due and payable.

Headings

Headings in this agreement are provided for convenience only and do not affect the meaning or interpretation of the terms.