Terms and Conditions

Terms

As our customer, you have the power and ability to enter into this contract on behalf of your company or organization. You agree to provide us with everything that we need to complete the project including text copy, images and/or logos, and other information as and when we need it, and in the format that we ask for. You agree to review our work, provide feedback, and sign-off approval in a timely manner as well. Deadlines work both ways and you will also be bound by any dates that we set together. You also agree to stick to the payment schedule set out at the end of this contract. We have the experience and ability to perform the services you need from us, and we will carry them out in a professional and timely manner. Along the way, we will endeavor to meet all the deadlines set, but we can’t be held responsible for a missed launch date or a deadline if you have been late in supplying materials or have not approved or signed off our work on time at any stage. On top of this, we will also maintain the confidentiality of any information that you give us.

Payments Due Upon Siging

When you sign a contract for a monthly service plan or a product with a payment plan, you will be required to make an initial payment. For monthly service plans, the initial payment will be for the first month of service. For products with payment plans, it will be for the first portion of the payment plan.

After the initial payment, for monthly service plans, subsequent payments will be due on the same day of each month. For products with payment plans, subsequent payments will be due according to the agreed-upon payment schedule.

Form of Payment

All prices are cash-based. Advent Trinity Marketing Agency only accepts payments through Stripe. Payments must be set up automatically if on a monthly contract, to be debited each month from the checking account or credit card on file. You are required to inform us promptly of any changes to your payment information.

Payment Late Fees

If payment is not received by the 15th day after being notified of a declined payment, we reserve the right to revoke your license for the website(s), e-card(s), and/or social media accounts and suspend the completed work from our hosting servers, as outlined in our Hosting Services Contract (if applicable). A reactivation fee of $150 will be due to reactivate your website, e-card, and/or social media account(s). All late fees are subject to increase from time to time at our sole discretion.

Websites

Licensing

Once the Website or Application has been paid in full, Advent Trinity Marketing Agency will release the license to the client. The client is free to host the Website or Application on any server of their choice, as long as the terms and conditions outlined in the Hosting Services Contract are met.

Hosting

As the code we produce contains proprietary functions and/or coding techniques, and the constituent files we use to construct your website are licensed to us, we require that all websites be hosted on servers over which we can administer them. This also allows us to provide superior technical support when it comes to editing or modifying your website in the future. Additional terms and conditions are outlined in the Hosting Services Contract.

Maintenance

Any customer who does not have a website maintenance package will be charged $150 per hour for any service rendered. This charge will apply to any work performed on the customer’s website, including but not limited to, updates, revisions, troubleshooting, and technical support. The customer will be notified in advance of the estimated cost of any work to be performed, and the customer must agree to the cost before work can proceed. Payment for services rendered will be due upon completion of the work, and payment must be made in full before any work is released or published. Any disputes or issues with the work performed must be brought to our attention within 48 hours of completion of the work. Failure to do so will be considered acceptance of the work performed, and the customer will be responsible for the full cost of the services rendered. Advent Trinity Marketing Agency reserves the right to refuse service to any customer for any reason, at our sole discretion.

Technical Service

Legal Considerations

Copyrights

The Fine Print