Terms and Conditions

House Rules


As our customer, you have the power and ability to enter into this contract on behalf of your company or organization. You agree to provide us with everything that we need to complete the project including text copy, images and/or logos, and other information as and when we need it, and in the format that we ask for. You agree to review our work, provide feedback, and sign-off approval in a timely manner as well. Deadlines work both ways and you will also be bound by any dates that we set together. You also agree to stick to the payment schedule set out at the end of this contract. We have the experience and ability to perform the services you need from us, and we will carry them out in a professional and timely manner. Along the way, we will endeavor to meet all the deadlines set, but we can’t be held responsible for a missed launch date or a deadline if you have been late in supplying materials or have not approved or signed off our work on time at any stage. On top of this, we will also maintain the confidentiality of any information that you give us.

Within the first 90 days of engagement, should we determine that we cannot fully onboard the client to our standards, we reserve the right to terminate this agreement. We operate with a commitment to genuine collaboration and alignment. If at any point we assess that a client does not intend to take our consultative direction seriously, it may signal that our professional relationship isn't the right fit. Under such circumstances, we reserve the right to terminate this agreement.

Payments Due Upon Signing

When you sign a contract for a monthly service plan or a product with a payment plan, you will be required to make an initial payment. For monthly service plans, the initial payment will be for the first month of service. For products with payment plans, it will be for the first portion of the payment plan.

After the initial payment, for monthly service plans, subsequent payments will be due on the same day of each month. For products with payment plans, subsequent payments will be due according to the agreed-upon payment schedule.

Form of Payment

All prices are cash-based. Advent Trinity Marketing Agency only accepts payments through Stripe. Payments must be set up automatically if on a monthly contract, to be debited each month from the checking account or credit card on file. You are required to inform us promptly of any changes to your payment information.

Payment Late Fees

If payment is not received by the 15th day after being notified of a declined payment, we reserve the right to revoke your license for the website(s), e-card(s), and/or social media accounts and suspend the completed work from our hosting servers, as outlined in our Hosting Services Contract (if applicable). A reactivation fee of $150 will be due to reactivate your website, e-card, and/or social media account(s). All late fees are subject to increase from time to time at our sole discretion.


Technical Service

Legal Considerations


The Fine Print