June 15, 2023Published by Ruben Duarte on June 15, 2023Categories ATMA Vlogs Customer Service SalesThe Difference Between A Satisfied Customer And A Delighted OneFrom Good to Great: How to Turn a Satisfied Customer into a Delighted Customer Delight your customers and foster loyalty […]
December 15, 2022Published by Ruben Duarte on December 15, 2022Categories CRM Customer Service Marketing SalesWhat A Successful Buyer’s Journey Looks LikeWhat A Successful Buyer’s Journey Looks Like Here is a framework that businesses can use to better understand their customers […]
March 22, 2022Published by Ruben Duarte on March 22, 2022Categories AI Customer Service Marketing Trends Social Media Statistics Website DesignChatbots: Guaranteed Ways To Improve User ExperienceImprove User Experience with Chatbots Chatbots can improve the user experience and supplement your customer service strategy When someone speaks […]
December 10, 2021Published by Ruben Duarte on December 10, 2021Categories CRM Customer ServiceCustomer Service: How COVID-19 Impacted It & What’s NextCustomer Service: How COVID-19 Impacted It & What’s Next Learn how Covid-19 impacted customer service and the tools you’ll want […]