June 15, 2023Published by Leslie Radford on June 15, 2023Categories ATMA Vlogs Customer Service SalesFrom Good to Great: How to Turn a Satisfied Customer into a Delighted CustomerFrom Good to Great: How to Turn a Satisfied Customer into a Delighted Customer Delight your customers and foster loyalty […]
December 15, 2022Published by Leslie Radford on December 15, 2022Categories CRM Customer Service Marketing SalesWhat the Buyer’s Journey Looks LikeWhat the Buyer’s Journey Looks Like Here is a framework that businesses can use to better understand their customers and […]
March 22, 2022Published by Leslie Radford on March 22, 2022Categories Customer Service Marketing Trends Social Media Website DesignChatbots and Customer Service: Key Ways to Improve User ExperienceChatbots and Customer Service: Key Ways to Improve User Experience Chatbots can improve the user experience and supplement your customer […]
December 10, 2021Published by Leslie Radford on December 10, 2021Categories CRM Customer ServiceCustomer Service: How COVID-19 Impacted It & What’s NextCustomer Service: How COVID-19 Impacted It & What’s Next Learn how Covid-19 impacted customer service and the tools you’ll want […]