March 22, 2022
chatbot

Chatbots and Customer Service: Key Ways to Improve User Experience

Chatbots can improve the user experience and supplement your customer service strategy When someone speaks of artificial intelligence (aka AI), […]
December 10, 2021
Customer Service

Customer Service: How COVID-19 Impacted It & What’s Next

Key Points Learn how Covid-19 impacted customer service and the tools you’ll want to consider to navigate the new way […]